Our backups include all site files and the database, ensuring that everything you need to restore your site is safe.
Depending on the plan you choose, your site will be updated as often as new versions and security updates become available.
We provide detailed reports on your website’s loading speed, uptime, and other performance and maintenance indicators.
Yes, the technical SEO optimization performed on a regular basis can contribute significantly to the better positioning of your website in search engines.
Of course, you can adjust your maintenance plan as the needs of your website and business evolve.
With the Business and Enterprise plans, priority support is fast and efficient, significantly reducing the wait time for support.
The choice of the ideal plan depends on several factors such as the size of your website, the volume of traffic, and the complexity of the features implemented. We recommend the Starter plan for smaller websites and personal blogs, the Professional Plan for medium-sized businesses with moderate traffic, the Business Plan for companies that require advanced features, higher traffic capacity, and enhanced security measures, and the Enterprise Plan for large-scale portals and online stores that demand maximum performance, scalability, and premium customer support. We are available to help assess your specific needs and guide you in selecting the most appropriate plan.
With our maintenance and support service, we provide detailed reports after each update or change made to your website. These reports include a description of the actions implemented as well as the results obtained.
Yes, our maintenance and support service include assistance for specific issues related to your website. Simply contact our support team and describe the issue you are experiencing. We will do our best to resolve the issue or provide guidance on how to proceed. info@horizonwp.io
Yes, you can cancel your subscription at any time. Just contact our support team and request the cancellation. However, we do not offer refunds for unused subscription periods. If you have questions about your plan or our services, please do not hesitate to contact us before cancelling your subscription. We will do our best to resolve any issues you may have and find a solution that suits your needs. info@horizonwp.io
We accept credit card payments. We also offer the option of payment by PayPal and MBWAY (only for Portugal) for the convenience of our customers.
Yes, we offer special discounts for bi-annual subscriptions. By subscribing to a bi-annual plan, you can save up to 20%
If your site incurs a cyberattack, we will make a backup to the quarantine server, analyse the possibility of recovering and correcting the site, recovering the site, and implementing security updates to mitigate the risk of a new attack. This work is carried out on a prior budget, and you should contact the Ho-rizon team directly by email info@horizonwp.io or chat.
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